Helping First-Time Buyers Secure Their Dream Home in Vermont
First-time Homebuyers, Jane and Tristan
Jane and her partner Tristan, had been searching for a home in Vermont for two years. As first-time homebuyers, they faced significant challenges in a market still feeling the effects of COVID-19—low inventory, rising prices, and stiff competition. Their journey was made even more complex by their desire for a unique property within a specific price range.
Fortunately, Tristan’s father, a military officer and past client, had experienced success with a VA loan through NEO Home Loans. Confident in NEO’s expertise, he referred Jane and Tristan to them for guidance in securing the right mortgage.
The Challenges
Despite their determination, Jane and Tristan struggled to find the right home. They spent two years searching for a property that fit their vision while navigating a competitive and expensive housing market. They needed a financial strategy that would allow them to purchase a home they loved without overextending their budget.
The NEO Difference: Personalized Solutions for a Competitive Market
NEO Home Loans stepped in with a tailored approach to help Jane and Tristan overcome their homebuying challenges.
Jane shared her experience, saying:
Mike and his team are extremely knowledgeable and gave us a lot of extra information about how and why things worked. He planned for our future while giving us options for the present. I highly recommend working with this team of people, they are all incredible.
Expert Mortgage Consultation
Senior Mortgage Advisor Mike provided in-depth mortgage consultations, using screen-sharing tools to analyze potential homes in real-time. Together, they reviewed property details, price per square foot, and market trends to determine the best possible deal. Various mortgage calculators were used to explore different payment structures, helping them identify cost-saving strategies.
Specialized Loan Programs to Maximize Affordability
Understanding their financial goals, NEO Home Loans introduced customized loan solutions, including:
- Temporary rate buy-downs to reduce their initial monthly payments.
- A Vermont Housing Finance Agency (VHFA) loan, which offered lower interest rates specifically for first-time homebuyers.
These strategic solutions helped Jane and Tristan secure a mortgage that was both manageable and financially advantageous.
Ongoing Support Beyond the Closing Table
Neo Home Loans’ relationship with clients doesn’t end at closing—it’s just the beginning. A Customer Success Manager with NEO connected with Jane and Tristan after their purchase to introduce them to our technology and services, ensuring a smooth transition into homeownership.
Additionally, NEO scheduled a post-closing consultation to discuss managing their mortgage debt and future refinancing opportunities. NEO’s commitment to long-term financial wellness includes annual financial and insurance check-ins, reinforcing our promise to support them for 30 years—not just 30 days.
The Outcome: A Dream Home in the Vermont Woods
After years of searching, Jane and Tristan finally found a home that captured their hearts—a unique property nestled in the Vermont woods. With a carefully structured mortgage and strategic financial planning, they successfully secured their dream home with confidence.
A Lasting Partnership
Jane and Tristan’s first-time homebuyer journey exemplifies the personalized service, expert guidance, and long-term commitment NEO Home Loans bring to every homebuyer. By offering innovative mortgage solutions and continuous support, we help clients not only purchase a home but build a strong financial foundation for the future.
At NEO, we don’t just help people buy homes—we create lasting relationships that empower them for years to come.
